Land outside 19 London Rd, Bognor Regis, PO21 1PQ
Arun District Council — appeal dismissed
- Outcome
- Dismissed
- Decision date
- 15 September 2025
- Authority
- Arun District Council
- Inspector
- Knight A
- Procedure
- Written Representations
- Casework type
- Planning Appeal
- Type detail
- Planning Appeals - Full
- Development type
- Other minor developments
- Appellant
- New World Payphones
- LPA reference
- BR/13/25/PL
- ONS LPA code
- E07000224
- Jurisdiction
- Transferred
- Link status
- Lead
- Start date
- 16 June 2025
Summary AI
The inspector dismissed both appeals, finding that the proposed development would harm the character and appearance of the area, and the advertisement would harm the visual amenity.
PDF text
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Site visit made on 27 August 2025 by A Knight BA PG Dip MRTPI an Inspector appointed by the Secretary of State Decision date: 15th September 2025 Appeal A Ref: APP/C3810/W/25/3366485 Land opposite 19 London Road, Bognor Regis PO21 1PQ • The appeal is made under section 78 of the Town and Country Planning Act 1990 (as amended) against a refusal to grant planning permission. • The appeal is made by NWP Street Ltd against the decision of Arun District Council. • The application Ref is BR/13/25/PL. • The development proposed is installation of 1 no. new communications kiosk with integrated defibrillator and advertising display. Appeal B Ref: APP/C3810/H/25/3366486 Land opposite 19 London Road, Bognor Regis PO21 1PQ • The appeal is made under Regulation 17 of the Town and Country Planning (Control of Advertisements) (England) Regulations 2007 (as amended) against a refusal to grant express consent. • The appeal is made by NWP Street Ltd against the decision of Arun District Council. • The application Ref is BR/14/25/A. • The advertisement proposed is installation of 1 no. new communications kiosk with integrated defibrillator and advertising display. Decision 1. Appeal A is dismissed. 2. Appeal B is dismissed.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Preliminary Matters 3. The two appeals are at the same appeal site and refer to each other. Appeal A relates to the refusal of planning permission for a freestanding communication kiosk (the development). Appeal B relates to the refusal of advertisement consent for a digital display screen (the advertisement) which would be integral to the development. I have determined the two appeals on their individual merits but produced one determination to avoid duplication. 4. The description of the proposed development and advertisement in the banner heading above is that used in the application forms. I note that in its decision notices the Council used the descriptions ‘Installation of 1 No. new communications kiosk with integrated defibrillator and advertising display’ and ‘Installation of 1 No. illuminated advertising display within communications kiosk with integrated defibrillator’ respectively. 5. I am the appointed Inspector for other nearby appeals concerning directly comparable proposals by the same appellant. Given the proximity of the respective sites and the similarity of the issues involved, the decisions will inevitably appear similar. Each proposal, however, has been assessed on its individual merits.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions https://www.gov.uk/planning-inspectorate
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions https://www.gov.uk/planning-inspectorate Appeal Decisions APP/C3810/W/25/3366485, APP/C3810/H/25/3366486 6. In respect of Appeal B, Regulation 17 of the Town and Country Planning (Control of Advertisements) (England) Regulations 2007 and the National Planning Policy Framework (the Framework) state that advertisements should be subject to control only in the interests of amenity and public safety. The Council has not raised any issues of public safety. Based on the evidence before me, I see no reason to see matters differently. Main Issues 7. For Appeal A, the main issue is the effect of the development on the character and appearance of the area. 8. For Appeal B, the main issue is the effect of the advertisement on visual amenity. Reasons 9. The appeal site is a section of a pedestrianised shopping street in the centre of Bognor Regis. On either side of the street are found two and three storey buildings along most of its length, creating an enclosed feel. The street benefits from street trees, bike racks, slim bollards, litter bins, lampposts, and public benches, the latter being formed from substantial concrete blocks and timber. The trees, lampposts and benches are set out at broadly uniform intervals.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Tables and chairs associated with commercial outlets are within clearly delineated areas outside the premises to which they belong. 10. In line with its commercial character, the street is heavily populated with advertisements, including shopfronts, projecting signs and A-boards. The street furniture also includes displays; banners are fixed to the lampposts, and small murals are found on the public benches. 11. The combination of the street furniture and the advertisements create a busy scene, but it is not one which lacks order; Each advertisement is displayed on, or very near, the building to which it relates, and so draws attention to the goods and services within, whilst also identifying clearly the extent of each commercial unit. 12. The street furniture is simple and unfussy, and the displays they incorporate use a consistent design motif throughout to promote the town itself, rather than any of the commercial outlets. As a result, they are easily distinguished from the surrounding commercial advertisements, and do not compete for attention with them.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Given the above, despite its many and varied constituent elements the street scene around the appeal site has the benefit of a clear visual structure, and easy to read as a result. 13. The development would be a freestanding kiosk, open on two sides. It would be some 2.4m tall, 1.1m wide, and 0.8m deep with an LCD display screen on its largest outside face. A static advertising image would change every 10 seconds. The development would be oriented at a right angle to the main stretch of the street and so be visually prominent when approached from the south or north, and from along the street. 14. The design of the development is recognisable as one based on traditional public phone boxes. In that respect, it would not be an unusual or incongruous addition to the street. Even so, it would add a significant, bulky structure to an area of pavement already containing several items, all reasonably close to each other. It would also disrupt the general regularity with which the largest elements of street https://www.gov.uk/planning-inspectorate 2
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Appeal Decisions APP/C3810/W/25/3366485, APP/C3810/H/25/3366486 furniture are laid out. These effects would combine to result in a crowded, congested feel. By introducing general advertisements to an environment largely devoid of them, the proposed advertisement would harmfully undermine the existing visual order which the street benefits from. 15. I have been provided with excerpts from previous decisions in Hillingdon1 and Middlesborough2, in which comparable kiosks were found acceptable. The first case involved the replacement of an existing, tired looking phone box. That is not true of the scheme before me. I have little evidence to show me that the setting in the second case is comparable to that at London Road. For these reasons I attach little weight to the cited previous decisions. 16. It is intended that a street tree would be planted as a consequence of the development. Whilst details would be agreed separately, I have little reason to believe that the tree would be in the area around the appeal site. As such, this benefit would do little to offset the harm to the character and appearance of the area that I have identified. 17.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions The development would provide a range of services, including 4G coverage, and free phone calls to emergency services. It would be maintained regularly. These are public benefits that would contribute towards advanced, high quality and reliable communications infrastructure, which the Framework states is essential for economic growth and social well-being. I also recognise that in locations where mobile network coverage is poor, or for those who do not possess a mobile phone, a public call box may be the only option for making vital calls. 18. However, I have little evidence that the centre of Bognor Regis is a location with poor coverage; indeed, the appellant has not contested the Council’s assertion that local coverage is reliable. I also have little before me to demonstrate that levels of mobile phone ownership are low in Bognor Regis, such that demand exists for public telephony facilities. 19. It would be possible to display public messages on the screen, including from the Council. Local businesses may benefit from a discounted rate for advertising. The development would display helpful information including local maps showing points of interest and providing emergency numbers.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions It would also house a defibrillator, a facility with the potential to make a significant difference to the survival chances of a person suffering cardiac arrest. 20. Whilst I acknowledge the benefits listed above, the weight afforded to them is tempered by the absence of evidence to show unmet local need for any of the services that would be supplied, or to show that similar facilities could not be provided without the proposed development. Overall, the harms identified would outweigh the benefits. 21. Regarding Appeal A, I find that the development would cause unacceptable harm to the character and appearance of the area. It would be contrary to Policy D DM1 of the Arun Local Plan 2011-2031 (2018) where it requires that development reflect or improve local character and enhance streets and public spaces so that they are attractive. 1 Appeal Ref: APP/R5510/Z/16/3157043. 2 Application Ref: Ref: 22/0734/FUL. https://www.gov.uk/planning-inspectorate 3
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — Appeal Decisions Appeal Decisions APP/C3810/W/25/3366485, APP/C3810/H/25/3366486 22. Regarding Appeal B, for the reasons given I find that the advertisement would cause harm to the visual amenity of the area, contrary to the provisions of paragraph 141 of the Framework which states, amongst other things, that the quality and character of places can suffer when advertisements are poorly sited. Conclusion 23. For the reasons set out above, the proposals under Appeal A and Appeal B would harm the character and appearance and visual amenity of the area. After considering all matters raised, I conclude that Appeals A and B are dismissed.
Land outside 19 London Rd, Bognor Regis, PO21 1PQ — Arun District Council — A Knight INSPECTOR https://www.gov.uk/planning-inspectorate 4 Appeal Decisions APP/C3810/W/25/3366485, APP/C3810/H/25/3366486 Appendix 1 List of those who have appealed | Reference | Case Reference | Appellant | | --- | --- | --- | | Appeal A | APP/C3810/W/25/3366485 | NWP Street Limited | | Appeal B | APP/C3810/H/25/3366486 | NWP Street Limited | https://www.gov.uk/planning-inspectorate 5
Main issues and findings
Character and appearance Against appellant ¶21
The development would be a freestanding kiosk that would disrupt the regularity of the street furniture and add a bulky structure to the area, causing a crowded and congested feel.
Other Against appellant ¶22
The advertisement would harm the visual amenity of the area, as it would introduce general advertisements to an environment largely devoid of them, undermining the existing visual order.
Policies relied on
| Reference | Weight |
|---|---|
| Arun Local Plan 2011-2031 (2018), Policy D DM1 |
Determinative |
| National Planning Policy Framework (2018), paragraph 141 |
Determinative |
Site constraints from the Casework Database
Source
Decision letter, 5 pages, issued by the Planning Inspectorate on 15 September 2025 under the Open Government Licence.