Case 3361983

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL

Guildford Borough Council — appeal dismissed

Outcome
Dismissed
Decision date
29 July 2025
Authority
Guildford Borough Council
Inspector
Miles H
Procedure
Written Representations
Casework type
Planning Appeal
Type detail
Planning Appeals - Full
Development type
Other minor developments
Appellant
BT Group PLC
LPA reference
24/P/01725
ONS LPA code
E07000209
Jurisdiction
Transferred
Link status
Lead
Start date
7 April 2025

Summary AI

The inspector dismissed both appeals due to the proposed development's harm to the character and appearance of the area, and its conflict with local planning policies.

Generated from the decision letter — check against the original before relying on it.

PDF text

Page 1 · Chunk 0 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions Site visit made on 25 June 2025 by H Miles BA(hons), MA, MRTPI an Inspector appointed by the Secretary of State Decision date: 29TH July 2025 Appeal A Ref: APP/Y3615/W/25/3361983 Footpath outside Ranger House, Walnut Tree Close, Guildford GU1 4UL • The appeal is made under section 78 of the Town and Country Planning Act 1990 (as amended) against a refusal to grant planning permission. • The appeal is made by Simon Warner of BT Group Plc against the decision of Guildford Borough Council. • The application Ref is 24/P/01725. • The development proposed is installation of 1 no. BT street hub unit and associated advertisement panels on either side of the unit. Appeal B Ref: APP/Y3615/H/25/3361985 Footpath outside Ranger House, Walnut Tree Close, Guildford GU1 4UL • The appeal is made under Regulation 17 of the Town and Country Planning (Control of Advertisements) (England) Regulations 2007 against a refusal to grant express consent. • The appeal is made by Simon Warner of BT Group Plc against the decision of Guildford Borough Council. • The application Ref is 24/P/01726. • The development proposed is installation of 1 no. BT street hub unit and associated advertisement panels on either side of the unit. Decision 1.

Page 1 · Chunk 1 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions Appeal A and Appeal B are dismissed. Preliminary Matters 2. For clarification, Appeal A seeks permission for the ‘hub’ which is also the structure on which the advertisement would be displayed. Appeal B seeks permission for the advertisement. 3. The National Planning Policy Framework (2024) (Framework) states that advertisements should be subject to control only in the interests of amenity and public safety. I have considered Appeal B on this basis. Main Issues 4. The main issue for appeal A is the effect of the proposed development on the character and appearance of the area. 5. The main issue for appeal B is the effect of the proposed development on amenity, with particular regard to the character and appearance of the area. https://www.gov.uk/planning-inspectorate

Page 2 · Chunk 2 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions Appeal Decisions APP/Y3615/W/25/3361983, APP/Y3615/H/25/3361985 Reasons Character and Appearance – Appeal A and B 6. This part of Walnut Tree Close has offices on both sides and is a main route between the train station and the centre of Guildford, resulting in a commercial character to this area. The pavement in the immediate vicinity of the appeal site includes railings, tactile paving and lighting associated with the pedestrian crossing, cabinets, street lights and a sign. These structures are generally slender and set at the edges of the pavement which reduce their visual and spatial impact. There are also larger and more prominent structures nearby of cycle stands and a hub to the south of the appeal site. I have taken into account that a hub has been permitted in the vicinity and this contributes to the existing character and appearance of the area. Overall, the smaller and more subtle street furniture in the immediate surroundings results in an uncluttered appearance to the appeal site, and provides an important visual break from the extent of the existing street furniture in close proximity. 7. The proposed hub would be located on the western side of the road close to the signalised pedestrian crossing.

Page 2 · Chunk 3 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions It would be around 1.2m wide and 3m tall and sited with its widest elevation perpendicular to the pavement edge. 8. The siting of the proposed hub in this location would introduce large and prominent street furniture to the part of the area that is more open, eroding the important sense of spaciousness found at this particular part of the road. It follows that the positioning of two advertisement panels in this prominent location would also erode the positive open and uncluttered characteristics of the appeal site. Given the conspicuousness of the proposed developments within the public realm, this harm would be serious. 9. The proposed hub would replace two phone boxes at Woodridge Road and Church Road and on the corner of York Road. However, there is no mechanism to secure their removal in connection with the proposed developments. Furthermore, they are some distance from the appeal site and the proposed hub would not provide a visual replacement for these existing structures. As such, this would not provide a notable improvement as a result of the appeal schemes. 10.

Page 2 · Chunk 4 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions I am provided with examples of other appeal decisions in different areas where hubs were considered to be visually appropriate (APP/Z5630/H/3209488, 2-6 Fife Road, Kingston upon Thames, APP/N5090/Z/22/3296138, High Street, Barnet, APP/N5090/Z/21/3287033, Watling Avenue, Edgware, APP/N5090/Z/21/3287174, Finchley Road, London, APP/C2741/W/22/331162, 8-10 The Stonebow). Given the differences in location, the evidence does not demonstrate that they are comparable to the scheme before me now. However, in common with these decisions, I have considered the site specific character and appearance relevant to this particular scheme. 11. Therefore, Appeal A would be harmful to the character and appearance of the area. As such, it would be contrary to Policy D4 of the Guildford Local Plan Development Management Policies (2023) (DMP) and Policy D1 of the Guildford borough Local Plan: strategy and sites 2015-2034 (2019) (LP). Together these require high quality design that responds to local character and distinctiveness. https://www.gov.uk/planning-inspectorate 2

Page 3 · Chunk 5 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions Appeal Decisions APP/Y3615/W/25/3361983, APP/Y3615/H/25/3361985 12. Appeal B would have a harmful effect on amenity with particular regard to the character and appearance of the area. I have taken into account Policy D4 of the DMP and D1 of the LP the aims of which are set out above. As the proposal would harm amenity, it conflicts with these policies. Other Matters 13. The Framework states that advanced, high quality and reliable communications infrastructure is essential for economic growth and social well-being and it supports the expansion of electronic communications networks. It also requires that local planning authorities should not question the need for an electronic communications system. 14. The appeal submission sets out that the unit could provide a 5G small cell, if required by the operator. However, I am not provided with evidence of any gap in signal strength that requires this provision. There is also no indication that environmental sensors would be included on this hub, or that these are needed in this case. The hub would provide some free services to the public. These include USB charging ports, wifi and a connection to emergency services with the use of carbon-free energy.

Page 3 · Chunk 6 Appeal Decisions

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — Appeal Decisions These would provide a useful function to members of the public and as such are a benefit of this development. Nevertheless, such services are already provided in other ways, albeit they may not be free. The signs could be used for local business and council advertising as well as community and emergency messaging. However, no mechanism has been submitted that secures that such public messages would be displayed. Therefore, overall, the public benefits of the proposed development are modest. Appeal A 15. These modest benefits would not outweigh the serious harm described above. Consequently, Appeal A conflicts with the development plan and there are no material considerations which indicate that the appeal should be decided other than in accordance with it. Appeal B 16. Advertisements are subject to control only in the interests of amenity and public safety. The evidence submitted does not satisfy me that these other matters would amount to benefits in these regards. As such, these factors do not alter my decision. Conclusion 17. Therefore, for the reasons given above, Appeal A and B should both be dismissed.

Page 3 · Chunk 7 H Miles

Footpath outside Ranger House, Walnut Tree Close, Guildford, GU1 4UL — Guildford Borough Council — H Miles INSPECTOR Appendix 1 List of those who have appealed | Reference | Case Reference | Appellant | | --- | --- | --- | | Appeal A | APP/Y3615/W/25/3361983 | BT GROUP PLC | | Appeal B | APP/Y3615/H/25/3361985 | BT GROUP PLC | https://www.gov.uk/planning-inspectorate 3

Extracted from the decision letter PDF and shown in full, chunk by chunk.

Main issues and findings

Character and appearance
Against appellant
¶7

The inspector found that the proposed hub would introduce large and prominent street furniture to the area, eroding the sense of spaciousness and open and uncluttered characteristics.

Other
Against appellant
¶12

The inspector found that the proposed development would harm amenity, particularly with regard to the character and appearance of the area.

Policies relied on

Reference Weight
Policy D4 of the Guildford Local Plan Development Management Policies (2023)
Determinative
Policy D1 of the Guildford borough Local Plan: strategy and sites 2015-2034 (2019)
Determinative
The National Planning Policy Framework (2024)
Moderate

Site constraints from the Casework Database

Conservation area
Green belt
Listed building setting
AONB
SSSI
Flooding an issue

Source

Decision letter, 3 pages, issued by the Planning Inspectorate on 29 July 2025 under the Open Government Licence.